Tips For Communicating With A Person With Dementia

Rule #1: Communicate with Compassion:

As Dementia progresses, the ability to process information and effectively communicate may deteriorate over time. It is important to remember that dementia, and the various types of dementia, presents differently in each person. Some noticeable challenges include difficulty remembering events, processing new information, finding words, following directions, becoming easily distracted, difficulty making decisions, or inability to read social cues. 

While it may often be difficult for the person affected by dementia to properly express themselves, they often still experience feelings and emotions. How you say something means everything! 

Effective Communication Strategies

• Create a Calm Environment: Minimize distractions and noise to help the person focus.
• Gain Full Attention: Ensure you have their complete attention before starting a conversation.
• Eye-Level Interaction: Position yourself at the same eye level to establish a connection.
• Open Body Language: Maintain relaxed body language to convey warmth and acceptance.
• Show Empathy and Patience: Approach conversations with understanding and patience.
• Avoid Rushing: Allow ample time for responses and avoid rushing through the conversation.
• Consider Time of Day: Be mindful of the individual's best times for communication.
• Speak Clearly and Slowly: Use clear, simple language and allow for pauses.
• Respect and Dignity: Treat the person with dignity and respect at all times.
• Focus on One Idea: Stick to one topic at a time to prevent confusion.
• Rephrase and Use Visuals: If needed, rephrase sentences or use visual aids to aid understanding.
• Listen Actively: Pay attention to both verbal and non-verbal cues, and validate their feelings.
• Avoid Correction: Refrain from correcting or criticizing, as it can cause frustration.
• Encourage Expression: Allow them to express their emotions and concerns without judgment.
• Embrace Non-Verbal Communication: Remember that touch, laughter, and presence can communicate care and support.

If all else fails and you find yourself frustrated, remember that a loved one with dementia can still understand touch, laughter, facial expressions, and your presence in general. Remaining silent but present makes an impact.  

Seeking support?

Our team of Certified Senior Advisors® and Certified Dementia Practitioners® has successfully assisted hundreds of families. We offer a single point of contact for all services you or your loved one might need when transitioning from longtime homes. We ensure a stress-free move that allows you to focus on the transition rather than the logistics.

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