MEET THE DOVETAIL TEAM
The Dovetail team is comprised of the industry's most experienced professionals providing expert advice and guidance. Whether you interact with our Owners, a Project Manager, Transition Coordinator, Move Assistant, or Realtor® you are supported by the entire Dovetail family, ready to walk this journey with you and pivot as needed. Take our hand and let us show you the way!
Founder | President
Erin DiCarlo founded Dovetail Companies in 2017 with a mission to help older adults make an overwhelming process, a more seamless one.
Some of her fondest childhood memories revolve around spending time with her grandparents, Nanny, and Da. It’s not that they were your stereotypical Hallmark grandparents, to the contrary. Da was a WWII veteran and he carried the scars physically and emotionally of veterans of that era. Nanny was kind, compassionate, and a dutiful wife and mother. What they did have and lived was a solid sense of family and the priority it takes over all else.
Together, they brought solace and peace. They helped to anchor and guide Erin, which would unwittingly launch her into her career.
Co-Owner | Vice President
Lauren Watts joined Erin as Co-Owner and Vice President in April 2018. Erin and Lauren share the same vision; to positively shift the way we view and support aging in America.
Together they are building a community of experts to support older adults, and their families, during the planning and execution phases of a major life transition. Their approach is simple, individualized, and incredibly unique.
Lauren started her career in senior living working for a large New England-based provider, where she worked closely with residents moving from their home to community. Having worked with hundreds of older adults and witnessing the oftentimes overwhelming process, Lauren is committed to ensuring our clients have a positive experience and seamless transition.
Director of Move Management
After moving his mother to an assisted living community several years ago, Joe was motivated to retire early from a long career in financial services and pursue a calling to help clients with life-changing transitions.
Joe brings move management experience from WayForth and Home Transition Resource in addition to a combined 30 years at Putnam Investments, State Street Corporation, and SS&C Technologies. This experience blends to provide a holistic, pragmatic approach to the transition process.
As a NASSM Certified Senior/Specialty Move Manager (SMM-C), Joe approaches each client’s move as if it were his mom’s. He recognizes that each client requires a tailored approach and has their own various emotions and feelings about the important transition to a new home.
Joe is a lifelong resident of Boston’s north shore and has volunteered for many years as a Money Manager with Elder Services of Merrimack Valley and North Shore and as part of The Beverly SeniorCare Inc.’s STAY Pet Services Program.
Assistant Director, Move Management
A native of the United Kingdom, Clare joined Dovetail Companies as a Project Manager with many years of experience in the service industries and people management.
Before starting a family, Clare held a managerial position with the largest UK supermarket chain, Safeway. During her time raising her three sons, she was a teacher's aide, focusing on children with learning difficulties. Clare later joined Generations on the Move in central Massachusetts where she discovered her passion for helping seniors during a transformational stage of their lives. When her husband’s job required relocation to eastern Massachusetts, Clare joined WayForth as a Project Manager prior to joining the Dovetail team.
Outside of work Clare loves to hike, bike, cook, knit, sew, and entertain her family and friends at homes in Reading, MA or on Cape Cod.
Director of Home Sales & Community Liaison
Juli is a lifelong resident of the South Shore of Massachusetts. She grew up in Quincy and spent her childhood summers at her family cottage in Plymouth. Growing up in the bungalow her great-grandparents built-in 1929 sparked her passion for houses and the richness of family stories told through our homes.
When Juli's Dad passed in 2011, she learned firsthand how challenging the monumental task of sorting through a lifetime of memories can be (yes, there were 45 years of tax returns in the attic!).
As a Certified Senior Advisor®, REALTOR®, Seniors Real Estate Specialist®, and Seller Representative Specialist, Juli is honored to work with our clients and their families to support them through both the practical and emotional aspects of selling the long-time home.
Before joining Dovetail, Juli worked in the nonprofit housing field for more than 20 years where she worked with organizations specializing in homebuyer and homeowner education, and residential real estate development.
Today, she lives with her husband, Rod, their two college students, their whippet, Louie, and Juli’s mom, Jane, in their multi-generational home in Pembroke, MA.
Training and Development Manager
For the past 11 years, Susan worked in the senior move management industry. Eight of those years were spent assisting with the growth of a company (HTR) from the start-up phase to an acquisition (WayForth).
She loves working with clients, but her true passion is helping coworkers behind the scenes, with training or working on special projects, to keep a company organized and headed in a positive direction.
Outside of work, Susan volunteers with the Trauma Intervention Program of Merrimack Valley and Project Home Again. She enjoys helping others by reducing their stress or making them feel even a little better on their toughest days. Her hobbies include: golfing, pickleball, and exercising.
A community connection brought Katie, to Dovetail. With a shared passion for both helping people and streamlining operations, Katie strives to make a difference in what is an emotional time for our clients and family.
Katie brings her administrative and banking background to her role as Finance Director. With a proven track record of success in supporting businesses, she is excited to further the mission of Dovetail in helping older adults undergoing a major life transition.
In her free time, Katie enjoys spending time with her family and trying new recipes. She holds a Bachelor’s degree in Business Administration and graduated Magna Cum Laude from Quinnipiac University.
Sophia is a seasoned professional with a unique blend of organizational expertise and a background in psychology. Having earned a degree in psychology, Sophia possesses a deep understanding of human behavior, communication and team dynamic. Sophia's personal and professional experience lend well to Dovetail's mission and she looks forward to supporting the team, and you.
Outside of work, Sophia enjoys spending time with her family and friends. She holds a Bachelor's degree in Psychology and graduated cum Laude from the University of Massachusetts Lowell.
A registered nurse for more than 40 years and since 2008, Barbara has been working with seniors in transition within assisted living communities, in-home care and hospice, and senior move management companies.
Barbara’s passion and area of expertise in caring for others is critical in her role with Dovetail. Our clients and their families benefit from Barbara’s in-depth understanding of the challenges and hurdles that the downsizing and moving process brings.
Her timely attention to the finest details contributes to successfully executing often overwhelming and sometimes urgent moves. Barbara’s focus has always been to have her clients maintain control in a well-thought-out move process.
Living in North Andover, MA with her husband Mike, Barbara enjoys hiking, traveling, and spending time with her three children and several grandchildren.
Since graduating from Quinnipiac University in 2013, Kirsten has worked in various service industries. Before joining Dovetail Companies, Kirsten worked in hospitality, Promotions Manager for the radio station 104.9FM and at the North Shore Music Theater in corporate and community relations.
Her passion for senior care stems from the experience of transitioning her grandmother into assisted living prior to moving in with Kirsten’s family for the last seven years of her life.
Kirsten is a Beverly, MA native and enjoys spending time with family and friends, especially her (adorable!) nephew. She is always ready for trivia as she can recall far too many TV show quotes and song lyrics.
Prior to joining the Dovetail family, Lisa spent more than 6 years in senior move management. She enjoys many aspects of her work as Project Manager, enjoy but most importantly she is satisfied to know that she’s relieving some of the stress that moving can cause.
Joy is brought through hearing client stories and seeing the happiness in their faces when they walk into their new home for the first time.
When not planning a move, Lisa enjoys biking, tennis, golf and spending time with her husband, three children, and chocolate lab down on Cape Cod.
As a Professional Organizer, Stephanie is passionate about helping clients make the most of their living space to maximize comfort and utility. With her person-centred approach and clear and open communication, combined with her extensive administrative and organizational experience, Stephanie follows the client's lead to ensure projects are completed as smoothly and efficiently as possible.
Karen is a committed professional deeply passionate about supporting clients in their personal lives. With extensive experience, Karen has effectively orchestrated and managed multiple relocation projects for numerous families. Her adept guidance through various life stages showcases a keen understanding of the challenges and transitions clients encounter.
Beyond her professional life, Karen finds solace and joy in her kitchen. A culinary enthusiast at heart, she spends her free time perfecting bread recipes and experimenting with new flavor combinations for delicious dinners. Her love for the culinary arts mirrors her approach to work - a perfect blend of creativity, attention to detail, and a genuine desire to create something special.
Senior Move Assistant
Angela, a Master of Business in Hospitality graduate, has amassed over 11 years of experience working with clients. Amongst her extensive experience, she spent two years as a project manager in the move management industry.
Her passion lies in enhancing people's lives and providing them with a sense of joy. Angela derives immense satisfaction from seeing the end result of a move. She says "I love the moment when clients see the seemingly impossible achieved."
Senior Move Assistant
Sarita spent years in the field of engineering but found that her career path did not allow for helping people on a personal level.
With experience in helping her mother downsize and move from a long-held large home, and helping three adult children with many moves, she realized her talent and love for helping people transition and organize their homes.
Sarita joined the move management Industry two years ago with Home Transition Resources and WayForth. After learning of their commitment to personalized transition services, she was very happy to join the Dovetail family.
Sarita lives in Andover with her husband. In her spare time, she enjoys hiking, camping, golf, tennis, travel, and cooking.
Senior Move Assistant
Michele’s career began with an art degree specializing in graphic design. With a focus on creative thinking, design, and visual problem-solving skills she provided design solutions ranging from logos to advertising and trade publications.
When ready to return to work outside the home after raising a family and devoting time to care for elderly relatives, it became clear to Michele that she saw herself in a role that involved helping older adults with life transitions. She finds taking their needs and collaborating to find the best possible solution for their life stage most rewarding. After her start in move management with WayForth Michele joined the Dovetail Companies family.
In her spare time, Michele loves practicing yoga and has completed 200-hour Yoga Teacher Training. Michele is also Reiki Level One certified and enjoys gardening, art, photography, and sailing.
Senior Move Assistant
Laurie has more than 22 years of work experience at Fallon Health in Worcester, MA in a variety of financial roles: IT Finance Manager, Purchasing, Budgeting & Forecasting.
In January 2020, her parents moved to Assisted Living in Marlboro, MA. Having a “big” birthday during this time, Laurie reflected on her priorities: She retired early, sold her family home, and moved closer to her parents. A busy year followed with numerous doctor's appointments, visiting relatives, lunch dates, etc. Precious time!
Mid 2022 Laurie joined Dovetail Companies to help others transitioning into their senior years. Laurie will be a resource to assist Dovetail to expand into Central Massachusetts.
Senior Move Assistant
After many years in real estate, flipping properties, serving as general contractor on many home improvement projects and managing a home inspection business, Steve joined Dovetail in his semi-retirement. His years of customer service experience and working with homeowners proves valuable to serving our older adult clients. Steve has two adult children. He and his wife, Patty, enjoy the ocean from their homes in Swampscott, MA and Dunedin, FL.
Senior Move Assistant
After a career in supply chain and digital marketing, Laura left her job to help care for her aging parents. She coordinated her father’s move into an assisted living facility, and several additional moves during his time living there.
A long-time resident of the south shore, Laura is very active in her community. Laura was seeking part-time employment and a friend encouraged her to apply for a move assistant position at Dovetail Companies, where she is happy to be part of a company with a focus on helping families navigate life transitions.
Sue lives in Tewksbury, MA, and is married, with a teenage son. She was a full-time accountant for the last 20 years, with the last 10 years working in the medical device industry.
She became a client of Dovetail’s in the fall of 2021 when she was tasked with cleaning out and selling her parents’ home of 47 years. As an only child, this endeavor became very overwhelming and stressful.
The solutions that Dovetail provided to Sue – appraiser, online estate sale, junk removal, and cleaning services – were a lifesaver. Sue has always prided herself on being very organized and enjoys making things neat and tidy.
After working with Dovetail on the consumer side, she realized that she would love to be able to help others in a similar circumstance and put her skills to good use.
Dawn spent 38 years of her career working in Law Enforcement as a Probation Officer.
Dawn says "Working for Dovetail during my retirement has been a heartwarming change. I have the opportunity to help those around me transition to a different lifestyle, which has been so fulfilling. I cannot say enough about how proud I am to work with such wonderful, caring, and talented people."
After moving her father into a community on Cape Cod and learning the Dovetail family’s role in supporting seniors in transition, Denise knew that she needed to be part of it.
Before raising her children Kelsey, Craig and David, Denise spent 13 years at Blue Cross Client Shield; and before Dovetail worked as an administrative assistant the South Shore YMCA Learning Center.
Denise lives on Boston’s south shore with her husband and enjoys doing anything outside including biking, skiing, and sailing.
With experience and knowledge from moving both of her parents to assisted living/nursing homes, Rosanne saw firsthand the stress, angst and sadness exhibited by her parents leaving their home.
She had spent most of her career as a software developer creating solutions for Corporate Customer Service Organizations, facilitating their efforts to support their external customers. Working in this environment proved to be very rewarding by solving problems and helping others.
Since retiring, Rosanne had been searching for a job that offered her the same opportunities to help others, "I have found that at Dovetail Companies."
Peter's admiration was sparked by observing the proficient operation of Dovetail Companies while they facilitated his family's relocation. This experience prompted him to express interest in pursuing a role within the organization.
Having recently retired from a substantial tenure as a CFO/Controller, he aspired to shift his career path toward a more purposeful direction. Peter's desire to collaborate with amiable colleagues and align with a mission-driven local business, rather than one solely motivated by financial gain, fueled his career shift.
Peter hopes to utilize his retirement productively by contributing to the welfare of the aging population, a goal that Dovetail Companies enables him to accomplish.
Cari brings energy, enthusiasm and well-developed organizational skills to her role as a Move Assistant. In the course of raising three daughters and having a career as a freelance court reporter, she developed the focus and stamina necessary to see the job through from start to finish.
She knows firsthand from working with family members about the anxiety, fear and difficulty that comes with downsizing and moving. “I look forward to helping people get through this transition with kindness, humor and empathy. I feel fortunate to be working with this incredible group of kind and dedicated people.”
In her spare time, Cari enjoys hanging out with her adult children and grandchildren, travelling, cooking and taking walks with friends. She and her husband, Jim, live on the south shore.
Janis comes to Dovetail with many experiences working with the elderly–from her volunteer work through the years with senior citizens to literally overnight needing to deal with her father, who had been living by himself and went missing for 13 hours by himself in his car. It was during this process she learned all the details one needs to know to help place an aging relative in the best place for them to live out their final years while dealing with someone who was adamant he could live by himself.
She has had a fulfilling career as a Sales Executive in the tech sector, working with people from throughout the world. Her attention to detail, thoroughness, and ability to make quick connections with people from all walks of life are skills she looks to tap into as a move assistant at Dovetail.
Janis lives in the Metro-west area, having moved from NJ a few years back, and loves all the New England has to offer–beautiful and abundant walking trails, the beaches, the history, and the wonderful friends she has made since she’s made this area her home. In her free time, she also enjoys traveling, with many jaunts to and from to Boulder, Colorado, where her two terrific daughters now live.
Laurie was a stay at home mom who devoted her life to her two daughters and husband. She made sure everyone was where they were supposed to be at any given time, volunteered at her children’s school and cheered them on at their sporting events. Her girls are now grown, moved away and living their best lives.
After many years of helping her family and friends move, including a loved one to a Memory Care unit of an Assisted Living facility, Laurie knows how emotional it is. She will support you through this transition with patience, empathy and a positive attitude.
Laurie and her husband live at the beach in New Hampshire, along with their cat Barney.
Amy comes to Dovetail Companies from another senior move management company as an experienced Moving Assistant.
After retiring to the South Shore, Amy continues her passion for assisting the elder population by working for Dovetail. Amy's most rewarding moments are when the client opens the door to their new home and sees the sense of relief and gratitude on their faces.
Amy and her husband John reside in Plymouth where they enjoy the beach, golf and tennis. Their daughter lives in Quincy.
Barbara has worked extensively in education in a variety of roles. She spent many years with the Kennedy Donovan Center providing early intervention services to children and families, helping them overcome learning disabilities and preparing them for school. While also providing educational services to parents, teaching them strategies to work with their children and achieve positive outcomes.
During the COVID 19 pandemic, Barbara served as Director of Inclusion for the Foxboro YMCA. A role that encompassed providing a safe educational environment for the children of first responders while their parents worked.
Barbara has also done extensive volunteer work including teaching English as a second language at the Literacy Center in Attleboro and reading to blind adults. She has provided senior care to her parents and in-laws as they transitioned from their homes to hospice and assisted living facilities.
Barbara holds a Bachelor of Science in Psychology from Bridgewater State University. She is married and has two married adult children. Barbara enjoys tennis, hiking, biking and travel.