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Tips For Touring An Assisted Living Community

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Touring an Assisted Living community can be a complex task, especially if you're unsure what to expect or which questions to ask. Whether you've done preliminary research or not, consider what you aim to learn from your visit. Don't hesitate to prepare a list of questions or seek guidance from professional resources.

Here are ten tips to help you focus on your loved one’s needs and see beyond the community’s marketing points:

Tip #1: Gauge First Impressions

  • As soon as you enter, take note of your initial feelings. Were you welcomed warmly? Observe the interactions between staff and residents and the overall atmosphere. Does it feel like a place you or your loved one could call "home"?

Tip #2: Ask Behavioral Questions

  • Instead of simple yes/no questions, ask for specific examples of how the community handles challenges. For instance, inquire about a time a resident’s medication was delayed and how the situation was resolved.

Tip #3: Consider the Current Environment

  • Reflect on the type of setting your loved one is coming from. Match the community's environment to their preferences, whether they thrive in a quiet, nature-filled setting or a vibrant, bustling environment.

Tip #4: Observe Staff Interactions

  • Pay attention to how staff members interact with residents throughout the community. Are they polite and engaging? Do they handle sensitive situations with care? These observations can be very telling about the community’s culture.

Tip #5: Define Goals

  • What are your ultimate goals for your loved one? Whether it’s social integration, quality care, or comfortable living arrangements, discuss these with staff and possibly family members of residents to gauge if these goals can be met.

Tip #6: Experience a Meal

  • Dining is a significant part of daily life. Enjoy a meal at the community to check out the food quality and dining culture. See how dietary needs are handled and how residents interact during meals.

Tip #7: Participate in an Activity

  • Join in or observe a community activity to assess the engagement and enjoyment of the residents. Ensure the activities align with your loved one’s interests, from intellectual stimulation to religious services.

Tip #8: Inquire About Personal Care

  • Delve into the specifics of personal care plans, medication management, and how the community assesses and adjusts to the changing needs of residents. Asking situational questions related to your loved one’s needs can reveal whether the care model is appropriate.

Tip #9: Understand Move-Out Criteria

  • Discuss the circumstances under which a resident might need to move out, including the process and notice period required. This can help you understand the long-term stability offered by the community.

Tip #10: Trust Your Gut

  • Your instincts play a crucial role. Can you envision your loved one living here? Do the staff and residents seem happy and well-cared-for? If something feels off, consider consulting a professional to find a better match.

By keeping these tips in mind, you can conduct a thorough and effective assessment of an Assisted Living community, ensuring that it not only meets your loved one’s needs but also feels like a true home. Need some additional support? We're here to help. Give us a call to learn more.

Feel like you need additional guidance or individualized support?

Our team of Certified Senior Advisors® and Certified Dementia Practitioners® has successfully assisted hundreds of families. We offer a single point of contact for all services you or your loved one might need when transitioning from longtime homes. We ensure a stress-free move that allows you to focus on the transition rather than the logistics.

Click here to start the conversation!

You can also call us directly at 617.227.1600 or email: [email protected]


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